How it Works
About our Monthly Subscription Boxes
This section is primarily about the monthly subscription boxes we offer.
Scroll down for more about our shop and granola in general.
When will I receive my box of granola?
The first week of every month.
When will I be charged?
The first day of every month.
Can I cancel my subscription? How do I cancel my subscription?
Yes. Simply login to your account and go to "Manage Subscriptions". Here you can either cancel your subscription entirely, and you will not be charged again, or simply skip selected months' orders.
Can I skip a month?
Yes. Simply login to your account and go to "Manage Subscriptions". Go to "View Details" and under "Manage upcoming orders" you will see all your upcoming boxes. Simply select "skip order". We will resume sending you your box the next month.
Can I change my plan?
Yes. You can always switch to a different box with more or less granola each month. Simply login to your account and go to "Manage Subscriptions".
What if I don't like the surprise granola flavour?
Each month, our subscription box comes with one surprise flavour. They're meant to be exciting and creative. But we understand people have different tastes. So in case you don't like this flavour, please send us an email at firstname.lastname@example.org, and we will arrange for a refund. We'll appreciate your feedback massively!
About The Granola Shop
You can also purchase our granola packages individually via The Granola Shop. There is a shipping charge of £2.79 per order, if the order is under £20.
About our granola
Is your granola vegan?
No, technically not. We currently use honey in our granolas.
That said, we source the best quality raw honey from ethical beekeepers in the UK.
Is your granola gluten-free?
Sort of. We use naturally gluten-free ingredients in all of our granolas, including certified gluten-free oats. However, we cannot guarantee against cross-contaminations and our products have not been tested and certified.
Do you have nut-free granolas?
No. Unfortunately, we currently cannot offer options for those with nut allergies. Most of our granolas have nuts in them, and are produced in an environment with nuts.
Can I get a refund?
Yes. In case you don't like the product, please send us an email at email@example.com, and we will arrange for a refund.
Is your packaging sustainable?
Our packaging is currently 100% recyclable - as always, make sure you clean out the contents first. We have been investing in exploring other eco-friendly options. If you have any suggestions, we would be more than happy to hear them! Please send us an email at firstname.lastname@example.org.